Syberworks Learning Management System Product Suite by SyberWorks, Inc.. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance more... >> Discover more offerings from SyberWorks, Inc..

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Web Site Hosting | Business Intelligence Solutions | Application Lifecycle Management(ALM) | Availability, Performance and Problem Management | Virtualization | Business Process Management (BPM) | Change and Configuration Management | Application Management and Maintenance | Web-Based Training and eLearning | Learning Management Systems (LMS) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)

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Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IPControl - automated IP Address Management & DNS/DHCP server configuration by BT Diamond IP IPControl is a next-generation software system that enables service providers and enterprises to dramatically improve their IT infrastructure operational efficiency and service levels by automating IPAM and DNS/DHCP server configuration.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Multicast - Why Use It? by Global Knowledge December 2008 - (Free Research) When multiple receivers are required to get the same data at approximately the same time, multicast is a more efficient way of delivering data than unicast. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Alarming Shift in Cybercrime: How Organized Attacks Now Target Your Wallet by Blue Coat July 2008 - (Free Research) This paper will examine the shift in the nature of cybercrimes, how the thieves target their victims, and what can be done to prevent them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in Smaller Organizations by Vision Solutions April 2008 - (Free Research) This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge January 2007 - (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies July 2009 - (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Application Quality Lifecycle: Security, Functional and Performance Testing by Hewlett-Packard Company December 2007 - (Free Research) HP QAInspect delivers automated security information that QA professionals and software testers can access at any point in the application development process to identify and remediate potential security defects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategic QA: Steps to Effective Software Quality Assurance by IBM July 2007 - (Free Research) This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel July 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Open Source Storage: Addressing the need for new Storage Architecture by Sun Microsystems, Inc. November 2008 - (Free Research) Sun offers services that assist IT users with the opportunity to start evaluating open storage architecture strategies and evaluating how an open storage architecture can better support their organization' business and budgetary goals. (BOOK) VIEW ABSTRACT | GO TO

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Profits and Customer Satisfaction in the Communications Industry by Infor CRM December 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL® v3: What It Is and Why You Should Care by Global Knowledge October 2008 - (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Requirements, Tests and Defects with HP Quality Center by Hewlett-Packard Company May 2007 - (Free Research) HP TestDirector for Quality Center software drives a more effective and efficient global application testing process and supports high levels of communication and collaboration among distributed testing teams. (DATA SHEET) VIEW ABSTRACT | GO TO

Test Management Tools and Techniques by Hewlett-Packard Company August 2008 - (Free Research) This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast- Computing as a Service- New Models for Scaling Your Online Business by Rackspace Hosting & Limelight Networks September 2009 - (Free Research) Learn how service-based solutions can bring flexibility and lower costs to your IT infrastructure. Find out how to maximize your organization's resources and quickly scale your infrastructure to meet the demands of expanding global online audiences. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

eGuide: Making IT Automation a Reality by Hewlett-Packard Company December 2008 - (Free Research) This expert E-Guide offers beginner tips and real-life examples for automation planning and deployment, you'll also learn proven techniques to avoid or resolve common pitfalls, so you can reap all of the perks of IT automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Anti-Spam Solutions – January 2009 by Trend Micro GmbH February 2009 - (Free Research) Read this report to learn the findings of a West Coast Labs comparison test that assessed several email solutions and measured relative spam detection rates. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Premier Issue of the CIO Decisions Midmarket Ezine - "The Green Monster" by CIO Decisions June 2008 - (Free Research) This document highlights what you need to know about power consumption, server virtualization and outfitting data centers to make the most of the new technologies. (EZINE) VIEW ABSTRACT | GO TO

International Marketing Company Gains Quick and Easy Messaging Disaster Recovery by Microsoft August 2007 - (Free Research) This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

T2 Server Virtualization Case Study by Microsoft September 2009 - (Free Research) T2 Systems offers a unified, hosted solution for parking management—a unique offering for the industry. Watch this webcast for more information. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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