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Your search for keyword: Terminal Call Centers 3B returned 408 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building the Contact Center of the Future by inContact
May 15, 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies
April 26, 2012 - (Free Research) This paper discusses using predictive analytics to improve customer satisfaction.
(EBOOK) VIEW ABSTRACT | GO TO

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meridiana Fly Meets Increased Demand for Online Bookings with Riverbed's Help by Riverbed Technology, Inc.
November 08, 2011 - (Free Research) Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

FIVE REASONS TO STAY CURRENT WITH TERMINAL EMULATION by Micro Focus
May 15, 2012 - (Free Research) <span style="font-family: 'Verdana','sans-serif'; color: black; font-size: 7.5pt;">Access this white paper to discover the top five reasons to stay current with terminal emulation. Discover how your organization can protect against downtime and make migrations much less expensive.</span>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact
January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Micro Focus RUMBA makes the connection for REI by Micro Focus
May 14, 2012 - (Free Research) <p>Access this white paper to discover a solution to troublesome connectivity problems. This case study explores how REI provides its clients with a reliable connection.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Perkins & Company reclaims 62% of data center floor space and gives staff anytime, anywhere access with virtualization solution from Dell by Dell and Microsoft
June 01, 2010 - (Free Research) By rolling out Microsoft® Windows Server® 2008 R2 with Hyper-V™ and Microsoft System Center Virtual Machine Manager on Dell™ PowerEdge™ servers, Perkins & Company consolidated servers and provided employees with virtual desktops. Learn how these solutions helped save time for IT staff, improve productivity for employees, and much more!
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Future Proofing Your Mobile Computers: How the Features You Select Now Can Protect & Extend Your Investment Years into the Future by Intermec
November 01, 2010 - (Free Research) This white paper explains how the features and options available for ruggedized mobile computers used in warehousing and distribution can extend the time they can perform in warehouses and distribution centers. It also provides guidance on how to make decisions that will protect your investments by meeting user needs today and into the future.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

NetStor MVD NAS by Excel Meridian Data, Inc.
NetStor MVD NAS is extremely versatile and scalable solution. Up-to (6) Gigabit NIC's per system, up-to (15) separate hardware driven RAID's, Snapshot file system for instant file restoration, local or remote tape backup options. Web based administration interface, native Windows file security. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

HOST ACCESS EVOLUTIONCut Emulation Costs By Evolving Host Acess by Micro Focus
May 15, 2012 - (Free Research) <p>Access this white paper to learn how host technology has evolved and how to take advantage of these changes. This essential white paper will help you pick the right products for your organization and understand your users’ needs.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City of Inglewood by Micro Focus
May 14, 2012 - (Free Research) <div> <div> <p>Access this white paper to discover how one city migrated from their aging mainframe to a Windows platform. Learn how your organization can save on maintenance costs and increase operational efficiency by making a similar move.</p> </div> </div>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building blocks for data center DNA by Dell, Inc. and Intel
April 25, 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quick Start Guide to Disaster Recovery by VMware, Inc.
December 01, 2011 - (Free Research) Virtualisation has made disaster recovery planning more important than ever before. This ebook presents key findings concerning the implications of a disruption and offers best practices for properly protecting your virtual environment.
(EBOOK) VIEW ABSTRACT | GO TO

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Decision Center on Business Collaboration Solutions - Q5: Mobility by SearchUnifiedCommunications.com
May 2012 - (Free Research) Question five featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  What capabilities are there to support mobile policies? Find out what this vendor has to say by accessing their answer to this question now.
(VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Stable, Seamless Document Scanning into any Hosted Software! by Quest Software
February 2012 - (Free Research) Health care facilities rely on scanning tools for their paper-based health records and medical imaging. Download the free trial of this desktop scanner connectivity solution, offering stable, secure and seamless image acquisition in hosted environments.
(TRIAL SOFTWARE) GO TO

Lights Out in a Citrix Environment by CCSS
March 2012 - (Free Research) Access this essential resource to discover how QMessage Monitor, a message monitoring system, helped one organization complete critical processing tasks on time, eliminating the need for manual monitoring and avoiding costly downtime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cashing in on Cost Reductions: Five Surefire Tips for a Better Bottom Line by MSDI
May 2011 - (Free Research) In these competitive times, there’s pressure to conserve cash and operate in the lean. But at the same time, data growth and innovation call for continued IT investment. Toward this end, MSDI offers five surefire ways to improve one’s bottom line—without sacrificing the user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Calls to Make When Developing a Mobile Learning Strategy by SkillSoft Corporation
June 2011 - (Free Research) Welcome to the exciting (and confusing) world of mobile learning. What are the five calls to make when developing a mobile learning strategy? Find out in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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