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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
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Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com

May 01, 2012 - (Free Research) This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.
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An Extensive ERP Search Delivers Load Trail a Company Built for the Long Haul: IQMS by IQMS

March 19, 2012 - (Free Research) Access this brief white paper for a case study on how Load Trail improved its customer relationships and lowered labor costs with a new ERP software system.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Podcast: Server Virtualization 101: Part 2 Moving from Test to Production by Dell and VMware

December 03, 2009 - (Free Research) This podcast offers recommendations for moving your virtualization project from the testing phase to production. Learn how to plan virtualization design to ensure a smooth transition to production rollout. Discover ways to align your implementation with best practices and determine which next steps to take to prepare for production.
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How to Choose an Enterprise-Class Job Scheduling Solution Evaluation Guide by Cisco Systems, Inc.

January 24, 2012 - (Free Research) Depending on the size of an enterprise, a job scheduler may manage thousands of individual mission-critical business processes every day. Access this resource for a brief history of the job scheduling marketplace and to learn what to look for in job scheduling software, including a checklist with which to evaluate your options.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Choose an Enterprise-Class Job Scheduling Solution: Evaluation Guide by Cisco Systems, Inc.

February 14, 2012 - (Free Research) Depending on the size of an enterprise, a job scheduler may manage thousands of individual mission-critical business processes every day. Access this resource for a brief history of the job scheduling marketplace and to learn what to look for in job scheduling software, including a checklist with which to evaluate your options.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Importance of Schedule and Cost Control by Global Knowledge

March 08, 2012 - (Free Research) Creating an accurate budget and schedule are essential for evaluating the progress and performance of your project. In this white paper, get tips for how you can develop and manage project baselines so that your projects are on time and within the budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.

May 22, 2012 - (Free Research) This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more.
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An Alternate Perspective on how Accurate ETL and Data Integration Improves Business Intelligence (BI) by Cisco Systems, Inc.

January 20, 2012 - (Free Research) Read this brief white paper and learn how many business intelligence (BI) teams, such those at Electronic Arts (EA), are shifting their perspective on extract, transform and load (ETL) job scheduling to an enterprise-oriented view, elevating efficiency and offering greater control and data accuracy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimization in Energy & Utilities - Effectively plan, schedule and monitor systems by IBM

May 01, 2012 - (Free Research) <p>In this white paper, learn about an innovative planning, scheduling, and monitoring strategy designed to enable businesses in the energy industry to improve operational efficiency, reduce risks, and cut costs. Discover the benefits of a planning technique that provides real-time visualization into and support of business operations.</p>
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BI and ETL - Process Management Pain Points by Cisco Systems, Inc.

February 14, 2012 - (Free Research) Sound business intelligence (BI) reporting can be invaluable in helping your business peers make the best decisions for your company. Ensuring error-free, end-to-end integration of data between processes distributed throughout your organization, however, can be challenging. Learn how scheduling and process automation technologies can help.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.

January 20, 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Expert tips for supply chain management software selection by Plex Systems

April 02, 2012 - (Free Research) Selecting software for sustainability and supply chain optimization is top of mind for many manufacturers. In this e-guide, explore the offerings available in each market.
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DataShare by Excel Meridian Data, Inc.

DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
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DataNAS XP by Excel Meridian Data, Inc.

The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Short-Run Manufacturer Builds Long-term Success with EnterpriseIQ by IQMS

January 06, 2011 - (Free Research) For years, Donnelly managed operations using an OS/2 operating system and various software packages. While Donnelly achieved much success using the OS/2 platform and manual scheduling, the company’s growth eventually began outpacing the system’s capacity. With EnterpriseIQ in place, Donnelly has seen improvements in every aspect of its business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying Simple, Cost-Effective Disaster Recovery with Dell and VMware by Dell and VMware

March 01, 2009 - (Free Research) Dell and VMware have partnered to offer a cost-effective, high-availability architecture based on Dell™ server and storage clusters and VMware® vCenter Site Recovery Manager (SRM) - one designed to minimize scheduled and unscheduled downtime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc.

January 20, 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Auto-Snapshot Manager/ VMware® Edition: Automated, Integrated, And Scalable Protection Of Virtual Machines by Dell | EqualLogic

November 2008 - (Free Research) Auto-Snapshot Manager/VMware Edition (ASM/VE) is a unique and innovative data protection feature of the Dell EqualLogic™ PS Series iSCSI SAN that enables fast online backups and quick restores of VMware virtual machines and VMFS file systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Department of Defense and Open Source Software by Oracle Corporation

January 2010 - (Free Research) This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Department of Defense and Open Source Software by Oracle Corporation

January 2008 - (Free Research) This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations. 
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst's take: Scheduling applications cut healthcare costs by ComputerWeekly.com

March 2011 - (Free Research) By deploying advanced scheduling tools, healthcare institutions can reduce labor costs and improve the productivity of schedulers, staffers, and caregivers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

UCHC Leverages Enterprise Job Scheduling to Automate Data Integration Processes by Cisco Systems, Inc.

January 2012 - (Free Research) Thinking of launching a data warehousing project? Learn how the University of Connecticut Health Center (UCHC), a leading biomedical research center, healthcare facility, and medical school, achieved end-to end automation of data integration and data loading processes from internal and external data sources to ensure consistent, accurate reporting.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

An End-to-end Messaging Strategy for SMBs by Dell, Inc. and Intel

April 2010 - (Free Research) This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM and Red Hat: Security-Rich Collaboration and Messaging Platform by Red Hat and JBoss

IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative. 
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