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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com
May 15, 2012 - (Free Research) This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?
(EZINE) VIEW ABSTRACT | GO TO

Mobile adult industry is a sexy business opportunity by ComputerWeekly.com
November 29, 2010 - (Free Research) The global adult industry is among the largest in the world, estimated to be worth nearly $100 billion worldwide by 2006.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tools to unit test your JavaScript by IBM
April 10, 2012 - (Free Research) While unit testing your JavaScript can be challenging, developers agree that it is becoming an increasingly important task. This white paper reviews three popular tools that you can leverage to ease the testing process and mitigate common challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software Agitation:Your Own Personal Code Reviewer by Agitar Software
April 19, 2012 - (Free Research) <p>Exercising Java code is a painstaking yet critical process for developers. This white paper explains how you can free up time by implementing a testing tool designed to detect coding errors as you write Java classes, and even after they have been reviewed.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Small Business Data Storage with Enterprise Dependability by Dell and Microsoft
March 06, 2012 - (Free Research) This white paper outlines the features and advantages of the Dell PowerVault NX200 with Windows Storage Server 2008 Basic, optimized for small businesses that may not have the largest in-house IT team, but need robust and reliable storage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.
March 2006 - (Free Research) The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile messaging is the key to connecting communities by ComputerWeekly.com
November 2010 - (Free Research) Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Active Analytics: Driving Informed Decisions Leading to Better Clinical and Financial Outcomes by InterSystems Corporation
May 2012 - (Free Research) This white paper showcases how Integrated Delivery Networks (IDNs) can utilize real-time analytics to improve performance and drive more informed decisions. Additionally, learn how your facility can apply these analytics to improve patient care.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meridiana Fly Meets Increased Demand for Online Bookings with Riverbed's Help by Riverbed Technology, Inc.
November 2011 - (Free Research) Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Success Story- OpenText ECM Suite Enables Centralized and Consolidated Access to Information by OpenText
May 2012 - (Free Research) This video discusses how a leading manufacturing company utilized Open Text's enterprise content management platform to achieve improved transparency and efficiency with one single source of truth across the enterprise.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

GFI FAXmaker for Exchange/SMTP/Lotus -- 30-day Trial by GFI Software
November 2007 - (Free Research) Fax servers can make sending and receiving faxes an efficient, simple and cheaper process. The problems with manual faxing are solved because GFI FAXmaker allows users to receive and send faxes directly from their email client. Download this 30-day trial version to see how GFI FAXmaker can save valuable time for IT administrators and managers.
(DEMO) GO TO DEMO

Multi-Channel Digital Marketing: The New Era of Customer Engagement by OpenText
March 2012 - (Free Research) Access this useful paper to discover how you can use multi-channel marketing to target the right customer with the right content at the right time.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Best practices for managing continual data center growth by HP
February 2012 - (Free Research) Companies planning to expand their data center have many elements to consider. Download this e-guide and evaluate what the best strategy is for your upcoming data center project.
(EGUIDE) VIEW ABSTRACT | GO TO

Seven Things That You Can Do If You Want to Embrace the Consumerization of IT by Good Technology
March 2012 - (Free Research) Discover what you can do to embrace the consumerization of IT, letting your employees pick devices and applications of their choice while maintaining the security your organization needs.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Your guide to a secure BYOD program by Good Technology
January 2012 - (Free Research) Many organizations are embracing the consumerization trend and allowing employee-owned devices to access their networks. Read this whitepaper now to discover what you need to include in your liability policy to prevent problems from occurring.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective Risk Management Solutions: What You Need When You Need It by McAfee, Inc.
May 2012 - (Free Research) This white paper takes a comprehensive look at an effective security solution that takes all aspects of risk management into account. Within, you'll learn how you can automate inefficient processes to discover and prioritize vulnerabilities and policy violations quickly and accurately across all networked systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Information From Insider Threats by McAfee, Inc.
May 2012 - (Free Research) Access this insightful resource to learn how your enterprise can take advantage of data loss controls to gain better visibility into how your data is being used across your network - and ultimately put an end to insider threats.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

You Can't Have Self-service Bi Without Self-service Di by Quest Software
May 2012 - (Free Research) This paper discusses the direct relationship of self-service BI and DI and how to build a complete self-service solution that provides enhanced visibility and flexibility for integrating, cleansing and analyzing data with ease.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Personally Identifiable Information: What data is at risk and what you can do about it by Sophos, Inc.
June 2010 - (Free Research) Misusing, losing, or otherwise compromising personally identifiable information can carry a steep financial cost, damage a business’s reputation, and even lead to criminal prosecution. Read this white paper to learn more about the challenges organizations face and the steps they can take to ensure the safety of this sensitive information.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchSoftwareQuality.com E-Guide: ALM and Requirements Management by SAP America, Inc.
May 2012 - (Free Research) Read this expert e-guide to explore collaborative practices that agile teams are using to minimize requirements churn and become familiar with some of the commercial and open source requirements management tools available today.
(EGUIDE) VIEW ABSTRACT | GO TO

SearchDataManagement.com E-Guide: Data Integration tips and techniques by SAP America, Inc.
May 2012 - (Free Research) <p class="Default">Since BI tools are critical to the success of your organization, securing an effective, well-executed process for BI data integration should be a top priority. Access this expert e-guide for tips and techniques on data integration.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

SearchDataManagement com E-Guide Data management and data quality strategies by SAP America, Inc.
May 2012 - (Free Research) This expert e-guide outlines steps to creating a more effective data quality strategy for more trusted business information and reveals top worst practices to avoid when planning and implementing your data quality and governance programs.
(EGUIDE) VIEW ABSTRACT | GO TO

The Road Map From Virtualization to Cloud Computing by VMware, Inc.
February 2012 - (Free Research) There are several stages in the road map from virtualization to cloud, and each should be planned strategically, rather than one step at a time.  This paper details the five stages in the path to cloud computing and what’s needed at each stage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester: Hybrid Web Security Options by Blue Coat
March 2012 - (Free Research) In this Webcast, Forrester senior analyst, Rick Holland, discusses how hybrid web security can tackle some of today’s toughest security challenges, including those presented by cloud computing. Hear the pros and cons of various deployment options and key considerations for even the most cloud-hesitant security professionals.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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