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Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 24, 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

(WEBCAST)

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Realizing The True Payoffs of Speech Analytics by Enkata Technologies

April 25, 2012 - (Free Research) This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.

(WHITE PAPER)

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Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com

May 01, 2012 - (Free Research) This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.

(EZINE)

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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.

(WHITE PAPER)

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SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 10, 2012 - (Free Research) This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

(EGUIDE)

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What You've Been Missing in Your Records Management Program All Along

by Iron Mountain

March 06, 2012 - (Free Research) Read this white paper to learn about the hidden costs of records management. Access detailed worksheets that will allow you to estimate your own company's savings opportunities in leveraging a solution that manages both electronic and physical records.

(WHITE PAPER)

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8 Reasons Why Outsourcing Your Records Management is the Right Decision

by Iron Mountain

March 13, 2012 - (Free Research) This white paper offers eight solid reasons why outsourcing your records management makes more sense than managing it in-house.

(WHITE PAPER)

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Make E-Discovery Painless Through Effective Records Management

by Iron Mountain

March 13, 2012 - (Free Research) Read this expert e-guide from SearchCompliance.com to discover how a records management system can simplify the e-discovery process with innovative features for e-mail retention, predictive tagging and conceptual search.

(EGUIDE)

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All SaaS Is Not Created Equal by Oracle Corporation

January 31, 2010 - (Free Research) Read this guide to learn five areas to consider when choosing a SaaS CRM solution.

(WHITE PAPER)

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Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation

October 01, 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.

(WHITE PAPER)

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Mercy Clinic Central Communities - Timely, Expert Response Saves Patient Records by Iron Mountain

March 08, 2012 - (Free Research) This case study examines how one health care organization was able to recover and restore patient data within months of a major disaster. Read on to see how they did it.

(CASE STUDY)

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E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 22, 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.

(EBOOK)

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CW+: Analyst's take: Benefits of Siemens product lifecycle management software for life sciences by ComputerWeekly.com

January 03, 2011 - (Free Research) Siemens product lifecycle management (PLM) Software for life sciences can help medical device manufacturers manage compliance requirements while supporting greater collaboration, ultimately reducing costs while improving patient outcomes.

(WHITE PAPER)

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DataShare by Excel Meridian Data, Inc.

DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.

(HARDWARE PRODUCT)

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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.

(WHITE PAPER)

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The Decision Maker's Guide to Complaint Records Management

by Iron Mountain

April 2012 - (Free Research) <p>This expert e-guide reviews the resources and characteristics you need to ensure your records management strategy is up to par. Gain insights on how to achieve compliance goals, develop your policy, determine costs and evaluate vendors.</p>

(EGUIDE)

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Get Your HR Department Back on Track in 5 Easy Steps

by Iron Mountain

March 2012 - (Free Research) Organizing, indexing and storing info is paramount to HR departments today. This paper offers up five best practices for elevated HR efficiency. Read this and learn why reducing paper, employing a hybrid approach based on both paper and digital records, and joining forces with a trusted partner can enable swifter and more efficient operations.

(EGUIDE)

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Reduce Costs With a Revamped Records Management Program

by Iron Mountain

March 2012 - (Free Research) Delve inside this paper to find five proven techniques for reducing your records management costs while still delivering the capabilities your company needs.

(WHITE PAPER)

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Moving from Paper to Electronic Health Records: Optimizing the Transition by Iron Mountain

December 2011 - (Free Research) This white paper presents transformational approaches and strategies for moving clinical documentation processes to EHRs, as well as an overview of types and stages in the journey to electronic records as well as considerations for provider organizations.

(WHITE PAPER)

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Aungate Policy Management by ZANTAZ

December 2007 - (Free Research) Aungate Real-Time Policy Management technology automatically evaluates documents for their fiscal, legal, operational and historic value.

(WHITE PAPER)

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Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor by Infor CRM

January 2012 - (Free Research) Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.

(VIDEO)

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Lahey Clinic - EMR Transition Accelerated by Iron Mountain

March 2012 - (Free Research) This resource examines how on health care facility was able to develop a paper-to-digital workflow that creates electronic versions of select information on an as-needed basis.

(CASE STUDY)

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MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft

September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.

(CASE STUDY)

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Information Governance Online Symposium by SearchCompliance.com

November 2011 - (Free Research) We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams.

(VIRTUAL SEMINAR)

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IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days by IBM

April 2012 - (Free Research) This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions.

(WHITE PAPER)

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