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Your search for keyword: Public Product Contacts returned 316 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 24, 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies
April 26, 2012 - (Free Research) This paper discusses using predictive analytics to improve customer satisfaction.
(EBOOK) VIEW ABSTRACT | GO TO

Dell Cloud Solutions for Web Applications: A Revolutionary Platform for Public and Private Clouds by Dell, Inc. and Intel
June 02, 2011 - (Free Research) More IT pros are looking to introduce a cloud infrastructure to their organization. However, as the definition and its potential benefits have morphed over time, knowing exactly what this technology offers is not always easy. This white paper highlights cloud computing to help you better evaluate this technology. Learn more here.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Chapter 2: Cloud, Virtualization, and Data Storage Networking Fundamentals by Dell and VMware
December 31, 2011 - (Free Research) There is no such thing as a data or information recession. If you don’t equip your data center with modern storage solutions that can scale and grow accordingly, it could cost you a lot of time, money, and man-hours. This expert white paper explores how to make sure your organization doesn’t get derailed by data growth. Read now to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building the Contact Center of the Future by inContact
May 15, 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA APM and CA APM Cloud Monitor by CA Technologies.
May 08, 2012 - (Free Research) <p>In this videocast, learn about an application performance management (APM) cloud platform that provides all of the benefits of a full-featured system while also ensuring a quick start up time and low cost.</p>
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

GroupLogic extends mobile sync support with new activEcho product by GroupLogic
March 27, 2012 - (Free Research) <p>Learn the details about a new solution that provides file management to all devices – from desktops to smartphones – and allows anywhere-anytime access to corporate files.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com
December 27, 2010 - (Free Research) Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support.  Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Card Reader for iPhone Demo by ABBYY
April 14, 2011 - (Free Research) This brief video demonstrates a smartphone app that scans business cards and merges them into your rolodex. Discover how this easy application can help you save time and ease the process of adding contacts to your phone.
(VIDEO) VIEW ABSTRACT | GO TO

Maximize data quality for improved data management: IT software download by Melissa Data Corp
February 24, 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
(DEMO) VIEW ABSTRACT | GO TO DEMO

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fighting fraud in government by ComputerWeekly.com
January 13, 2012 - (Free Research) Public sector organisations are experiencing increasing levels of economic crime, including cybercrime, and are particularly at risk from being defrauded by their own employees and their suppliers, according to findings from PwC’s latest Global Economic Crime Survey.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Storage Magazine August 2011 by SearchStorage.com
August 05, 2011 - (Free Research) In the August 2011 cover story of Storage magazine, Lauren Whitehouse examines the current state of data deduplication technology and shares insights on how to decide which option will work best in your shop.
(EZINE) VIEW ABSTRACT | GO TO

IT matters again by ComputerWeekly.com
December 01, 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Public Cloud Diaries by VMware, Inc.
May 29, 2012 - (Free Research) <p>Read this white paper to learn about the real life public cloud journeys of numerous organizations from various industries. Discover the challenges they faced, the lessons they learned and how they went about selecting the right cloud vendor and solution to meet their business requirements.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Revolutionary Approach to Cloud Building by Dell, Inc. and Intel
June 06, 2011 - (Free Research) Many IT pros are considering the idea of moving to a public cloud environment. But organizations still do not like the idea of putting sensitive corporate data onto a shared, public infrastructure. Gain insight about Dell private cloud solutions that can help address the concerns surrounding a public cloud, including security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Laying the Groundwork for Private and Public Clouds by Dell, Inc. and Intel
June 06, 2011 - (Free Research) Now is the time to start evaluating your IT infrastructure and the role private or public cloud services might play for your company going forward. This white paper discusses the promise of cloud computing as well as the three types of cloud services and primary deployment models.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to Enterprise Resource Planning Implementation Success by IFS
January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com
May 2012 - (Free Research) This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.
(EZINE) VIEW ABSTRACT | GO TO

A clearer horizon. Do CIOs have more clarity about cloud computing? by ComputerWeekly.com
December 2011 - (Free Research) This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits.
(IT BRIEFING) VIEW ABSTRACT | GO TO

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