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Become a social business on the cloud IBM SmartCloud for Social Business collaboration services by IBM
April 16, 2012 - (Free Research) This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity.
How social media drives business success by ComputerWeekly.com
May 21, 2012 - (Free Research) <p>There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues.</p>
Improving Employee Productivity with Social Tools by SuccessFactors
April 24, 2012 - (Free Research) As a younger, tech-savvy generation infiltrates the workforce, they are bringing social technologies with them. Read this white paper to learn how social tools are becoming game changers in the workplace environment and how you can learn to embrace and incorporate them into your organization to foster higher productivity.
CIO Leadership Forum to Focus on IT's New Role in the Business by Dell, Inc.
March 14, 2012 - (Free Research) Listen to this brief podcast now as Gartner analyst Mark McDonald discusses the roles of amplifiers in the enterprise, touching on how mobility, cloud computing, analytics and social media are driving companies today. Also learn how cost, complexity and duplication can hinder collaboration efforts.
Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 10, 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
Unlock the Value of Social Media Data by Hewlett-Packard Limited
January 04, 2012 - (Free Research) Read this paper now to learn how you can implement social data practices into your current customer analytics program.
Avoiding the Seven Deadly Sins of Social Collaboration by SuccessFactors
April 20, 2012 - (Free Research) Watch this webcast to learn the seven don’ts of social collaboration in your organization. Discover how to choose and deploy a collaboration platform, as well as the benefits you’ll realize.
Accenture Technology Vision 2012 by ComputerWeekly.com
January 23, 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
Managing Social Content to Maximize Value and Minimize Risk by IBM
August 17, 2011 - (Free Research) Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit.
E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.
September 22, 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.
Analyst's take: Business impact of Facebook in the workplace by ComputerWeekly.com
February 09, 2011 - (Free Research) Nearly half of office employees access Facebook during work. Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.
The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM
October 13, 2010 - (Free Research) This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.
Increasing the efficiency of case file coordination in social services by IBM
June 15, 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
The Intelligence Future: Simple, Seamless, Social by SAP America, Inc.
August 31, 2011 - (Free Research) Join Timo Elliott, Senior Director of Strategic Marketing, SAP BusinessObjects Solutions, in this on-demand Webcast as he discusses the intelligence future - simple, seamless, social, and strategic.
Short-Run Manufacturer Builds Long-term Success with EnterpriseIQ by IQMS
January 06, 2011 - (Free Research) For years, Donnelly managed operations using an OS/2 operating system and various software packages. While Donnelly achieved much success using the OS/2 platform and manual scheduling, the company’s growth eventually began outpacing the system’s capacity. With EnterpriseIQ in place, Donnelly has seen improvements in every aspect of its business.
SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge
November 22, 2010 - (Free Research) This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.
Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
Helping to Secure Social Networking with CA DataMinder ™ by CA Technologies.
February 01, 2012 - (Free Research) The emergence of social networking has introduced both risks and opportunities for organizations. How can you reap the benefits while ensuring security? In this resource, explore how data loss prevention (DLP) solutions can be integrated into your social networking strategy to meet your business and security needs.
Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
Social media is not just for fun – it can transform your business by ComputerWeekly.com
January 19, 2011 - (Free Research) This six-page Buyer’s Guide to Social Media explains why CIOs and senior IT professionals have a prime oppor tunit y to rethink core business processes and examine how to use social computing to create advantages for their business.
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