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The Social Sales Revolution by Salesforce.com February 06, 2012 - (Free Research) This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%. (EBOOK) VIEW ABSTRACT | GO TO

Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc. May 2004 - (Free Research) People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Cloud Solutions for Web Applications: A Revolutionary Platform for Public and Private Clouds by Dell, Inc. and Intel June 2011 - (Free Research) More IT pros are looking to introduce a cloud infrastructure to their organization. However, as the definition and its potential benefits have morphed over time, knowing exactly what this technology offers is not always easy. This white paper highlights cloud computing to help you better evaluate this technology. Learn more here. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HD video conferencing: 10 key steps to a successful deployment by LifeSize June 2011 - (Free Research) As demand for high definition video from within the organisation grows, CIOs and IT decision makers should take into account the top 10 tips portrayed in this white paper before adopting and implementing HD video conferencing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How To Avoid Meetings - or at Least the Unproductive Ones by Global Knowledge Network, Inc. July 2004 - (Free Research) We all have better things to do with our limited time, but we end up in numerous unproductive meetings. In this paper we will discuss why meetings fail, what are the alternatives to conventional meetings, and how to spot the meetings that should be avoided. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding and Managing the Risk of Change by Global Knowledge June 2011 - (Free Research) A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Uptime and the Value of Clustering for Linux Servers by Global Knowledge August 2010 - (Free Research) This white paper explores the need for uptime, explains the three components that contribute to uptime, reviews some of the problems with existing enterprise server management, provides a clear definition of clustering, and finally gives an honest explanation of what it can and can’t offer your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Whitepaper: Google Apps Messaging and Collaboration Products by Google Apps July 2010 - (Free Research) Content Provided by Google. Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Minimizing Windows 7 “Interface Shock” by Global Knowledge March 2011 - (Free Research) This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

How to handle requirements for risk assessment methodologies by ComputerWeekly.com November 2010 - (Free Research) Over time, the information security/risk management profession has developed a variety of methods for assessing risk within an organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Threat Analysis: Understanding and Combating DDoS Attacks by SecureWorks May 2011 - (Free Research) This analysis focuses on the types of attacks generally referred to as distributed denial-of-service, or DDoS, attacks. DDoS attacks are most often used to extort or damage businesses whose websites or online assets are a major source of revenue, are an indicator of brand value, or are critical to operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Alegent Health Implements Courion Solutions to Deliver Access Assurance by Courion Corporation December 2009 - (Free Research) This case study describes how Alegent, a large healthcare system in Nebraska, implemented Courion Solutions to assist with their access assurance needs. Read on to learn what was changed and the benefits that were attained. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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