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Transform your Service Organization Into a Performance-Driven Leader by ViryaNet Ltd (E-mail this company) January 23, 2012 - (Free Research) This white paper explains how you should balance customer service and organization efficiency by using performance data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Management Best Practices For Insurance: Five Ways to Increase Conversion and Adoption Rates by Tealeaf September 27, 2011 - (Free Research) To jump-start your customer experience efforts, Tealeaf, the leader in online Customer Experience Management (CEM) software, recommends in this white paper five best practices that you can implement today to establish an online customer experience competency within your organization. Continue reading to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Analytics by Oracle Corporation July 11, 2008 - (Free Research) With more accurate sales forecasts and enhanced identification of potential problems and opportunities, Oracle Sales Analytics helps close business faster and increase overall sales revenue. Read this data sheet to learn more. (DATA SHEET) VIEW ABSTRACT | GO TO

The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution by SAP America, Inc. November 01, 2007 - (Free Research) Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What to think about when utilizing endpoint securities by Symantec Corporation January 20, 2012 - (Free Research) There’s a lot to consider when establishing a proper endpoint security for your organization. And with so many tools available today, it is easy to forget the very basics of security. View this e-guide to help you refocus on the priorities and discover how to choose, keep or upgrade your endpoint security systems. (EGUIDE) VIEW ABSTRACT | GO TO

CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com January 05, 2011 - (Free Research) IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Recover lost online revenue with customer experience management by Tealeaf November 04, 2010 - (Free Research) In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Riverbed Helps Meridiana fly Meet Increased Demand for Online Travel Bookings by Riverbed Technology, Inc. November 09, 2011 - (Free Research) Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Extreme Performance, Predictable, & Econ Scale & Continuous Avail for J2EE Apps by Oracle Corporation September 02, 2011 - (Free Research) Find out how mainframe rehosting lets IT professionals spend more time and money on development rather than on maintaining aging systems. This free whitepaper explains how you can unlock the value of key business logic for integration and reuse and therefore create a more innovative IT environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 IT Skills and Salary Report by Global Knowledge March 20, 2011 - (Free Research) This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Dell PowerEdge R515 servers delivered high-availability performance for 500+ users with plenty of room for growth by Dell and Microsoft May 16, 2011 - (Free Research) This white paper explores the key components of a highly available architecture. Find out how one specific configuration performed and discover the essential steps required to implement it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing and Protecting Storage with Oracle Database 11g Release 2 by Oracle Corporation January 02, 2011 - (Free Research) This document focuses on key Oracle Database 11g capabilities that help IT departments better optimize their storage infrastructure, enabling administrators to deliver a cost effective, scalable information management platform that is easy to manage, and that continues to deliver the performance and availability that today's businesses require. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tiered Storage Takes Center Stage (Horison) by Oracle Corporation December 21, 2010 - (Free Research) This paper describes how tiered storage, as a storage initiative, has been proven to significantly reduce acquisition and operating costs for medium and large scale storage enterprises. Read this paper to learn more about how tiered storage is taking center stage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deterministic Garbage Collection: Unleash the Power of Java with Oracle JRockit Real Time by Oracle Corporation August 21, 2008 - (Free Research) This free white paper demonstrates how Java can be successfully deployed for real-time applications that were previously off-limits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

The Financial Close: Optimizing Performance and Driving Financial Excellence by SAP America, Inc. June 02, 2009 - (Free Research) The term "financial close" describes a corporation's ability to complete its accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle TimesTen In-Memory Database on Oracle Exalogic Elastic Cloud by Oracle Corporation December 05, 2011 - (Free Research) This white paper describes configuration considerations, best practices and performance results of TimesTen running on Exalogic. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Building High Availability Environments for Windows Server 2008 R2 by Dell and Microsoft December 19, 2011 - (Free Research) As companies become more dependent on Web-based services, more and more of them are considering adding failover capabilities to their Windows Server 2008 R2 servers. This expert podcast explores key factors you will need to consider as you prepare to deploy Windows Server 2008 R2, including software add-ons, performance requirements, and more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Lifetime Products Drives to the Hoop with HP Networking by HP and Intel May 26, 2011 - (Free Research) By simplifying its networking infrastructure through such techniques as virtualization to create centralized pools of PCs and workstations, Lifetime Brands was able to improve the performance of its networking infrastructure and reduce data center costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Building High Availability Environments for Windows Server 2008 R2 by Dell and Microsoft December 22, 2011 - (Free Research) IT shops are increasingly considering failover capabilities to support critical Web-based services. This webcast looks at what factors you need to consider and tasks you must perform to successfully deploy Windows Server 2008 R2. (VIDEO) VIEW ABSTRACT | GO TO

Energy and Space Efficient Storage: Multi-tier Strategies for Protecting and Retaining Data by Quantum Corporation August 26, 2009 - (Free Research) Data center power, cooling, and space requirements are becoming key IT challenges for organizations of all size; not to mention data protection demands, restore performance and longer retention times. Read this white paper to discover successful methods for meeting these IT challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for a Data Warehouse on Oracle Database 11g by Oracle Corporation January 19, 2009 - (Free Research) In order to ensure the enterprise data warehouse will get the optimal performance and will scale as your data set grows you need to get three fundamental things correct, the hardware configuration, the data model and the data loading process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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