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Your search for keyword: International Help Desk returned 415 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The global state of the PMO: The IT perspective by ComputerWeekly.com
May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Windows 7 and AppLocker by Global Knowledge
January 25, 2010 - (Free Research) Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft
September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.
(CASE STUDY) GO TO CASE STUDY

Password Management Survey by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun World International: A case study in smarter planet leadership by IBM
May 2012 - (Free Research) This case study illustrates how Sun World International, a mid-sized grower in California, shifted its competitive strategy to capitalize on analytics and gain real-time insight into the competitive market. Learn how it gained a 5% reduction in harvesting costs, a 20% reduction in fuel usage and an eight-fold increase in profit per acre.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Flow International standardizes on Dell hardware to increase enterprise efficiency by Dell and VMware
March 2011 - (Free Research) In this case study Flow International standardizes on Dell hardware to increase enterprise efficiency, cut new PC deployment time by up to 10 hours, and foster collaboration among global divisions. Download now to learn more about the specific benefits achieved.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CA Business Continuity Planning: IT Survival Guide by CA ARCserve
December 2008 - (Free Research) <p>This white paper explores how businesses of all sizes can develop an effective business continuity plan designed to minimize the impact of disasters and reduce risk of time, money, valuable data, and reputation. </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase Capital Markets Guide by Sybase, an SAP company
June 2011 - (Free Research) This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry.
(EGUIDE) VIEW ABSTRACT | GO TO

Apps that add business value by BlackBerry
April 2012 - (Free Research) Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. IBM DB2 Enterprise 9.7 by Oracle Corporation
September 2011 - (Free Research) Conducted by the research firm ORC International, this study found that performing common database management tasks for Oracle Database 11g R2 took less time and fewer resources than performing the same tasks for DB2 Enterprise 9.7. Although funded by Oracle, the study was independently conducted by ORC.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. IBM DB2 Enterprise 9.7 by Oracle Corporation
September 2011 - (Free Research) Conducted by the research firm ORC International, this study found that performing common database management tasks for Oracle Database 11g R2 took less time and fewer resources than performing the same tasks for DB2 Enterprise 9.7. Although funded by Oracle, the study was independently conducted by ORC.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Elastic Load-Balancing with VMware: Webcast by VMware, Inc.
February 2012 - (Free Research) How do you manage performance for apps with 100 to 500 users and no budget for the extra servers to handle random load spikes? With elastic load balancing. View this webcast to learn how to cost-effectively run your applications & balance your load across virtual machines.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

New ways of working - Microsoft’s ‘mobility’ office by ComputerWeekly.com
June 2010 - (Free Research) There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation
December 2010 - (Free Research) “Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Armstrong International Reduces Inventory, Increases Efficiency by Achieving Global ERP with IFS Applications by IFS
March 2012 - (Free Research) Read this white paper to learn the benefits that a multinational manufacturer achieved after they replaced four different enterprise resource planning (ERP) applications with one single system.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Hilton Worldwide: Success Story by SuccessFactors
April 2012 - (Free Research) <p>When a large international hospitality company, Hilton Worldwide, needed to boost the efficiency of its global operations it turned to a workforce performance and compensation system. Read this case study to learn how Hilton controlled its accelerating growth while effectively managing a diverse, global workforce.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Tennis Australia scores big with IBM® XIV® Storage Systems by IBM
March 2011 - (Free Research) With the pressure and exposure of major international tournaments, Tennis Australia had a compelling need for reliable, easy-to-manage storage that could scale quickly. IBM served up their XIV Storage System, which dramatically reduced downtime, cut costs, and simplified storage management. Read this case study for more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mastering Problem Management by Global Knowledge
August 2010 - (Free Research) There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case study: Microsoft Dutch HQ glimpses the future by ComputerWeekly.com
June 2010 - (Free Research) Microsoft has turned its Dutch headquarters into a radical experiment which the company believes could point the way to the future of the workplace. Its office at Schiphol airport has done away with dedicated desks and offices and it has given employees the freedom to chose where, when and how they work.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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