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Dealing with Specific Types of Difficult People by Global Knowledge October 2008 - (Free Research) One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Human Capital Management: How Top Organizations Drive Company Profits Efficiently by SAP America Inc January 2007 - (Free Research) The study finds that the best human capital management organizations constantly reassess their processes to strike a balance in the drive to optimize efficiency, cost, and service delivery in a continually changing environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Microsoft IT Pro Certifications and Exams by Global Knowledge December 2008 - (Free Research) The MCITP assures that anyone possessing Microsoft certification has a breadth of knowledge on various products and is concerned with the network architecture and design. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Labor Planning and Budgeting for Retail Workforce Agility by Infor December 2008 - (Free Research) This paper outlined the right workforce labor budgeting and planning solution which will link retail operational processes with corporate financial and strategic decisions to close the workforce supply loop. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensuring Enterprise-Wide Compliance by Infor December 2008 - (Free Research) A key element of any labor compliance program is improving the accuracy, auditability, and consistency of workforce management processes-employee forecasting and scheduling, time and attendance, and workforce reporting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Training Case Study by SyberWorks, Inc. December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Learning Benefits and ROI Comparison of E-Learning vs. Traditional Training by SyberWorks, Inc. December 2008 - (Free Research) The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leadership Training: Three Perspectives on Development Methods That Work by SkillSoft Corporation December 2008 - (Free Research) In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Tips on Applying for and Passing the PMP® or CAPM® Exam by Global Knowledge January 2007 - (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of the Business Analyst by IBM March 2009 - (Free Research) Join Ashok Reddy, a Director of Product Delivery Organization at IBM Rational, to examine the changing role of business analyst at IBM and discuss how this pivotal role is helping to drive more effective product and project delivery and keeping teams aligned to the business outcomes. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor December 2008 - (Free Research) This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Security Magazine, January 2009: Look Who's Coming to Dinner--the Security Steering Committee by Information Security Magazine January 2009 - (Free Research) This special issue of Information Security Magazine explains the ins and outs of security steering committees. Learn who needs to be there, why they need to be there, what they need to be doing, and how to help them do it. (EZINE) VIEW ABSTRACT | GO TO

The Hidden Costs of Compliance: Employee Morale by Oversight Systems August 2008 - (Free Research) While the costs of Sarbanes-Oxley compliance continue to add up, executives must recognize the hidden costs. This paper discusses how SOX's ongoing requirements affect the companies who cannot afford to repeat the compliance efforts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 5 Reasons to Buy a Time and Attendance Solution Today by GHG Corporation April 2008 - (Free Research) This paper discusses about why a Time and Attendance solution may be crucial for the ongoing success of your organization, and also what factors to consider when evaluating the Time and Attendance solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Best Practices for IT Governance in a Global Organization by SkillSoft Corporation December 2008 - (Free Research) This ExecBlueprint discusses the evolving role for the technology executive and what now constitutes "effective IT governance." The authors share effective strategies for building a good relationship with the CEO, planning projects, and managing the technology staff. (EBOOK) VIEW ABSTRACT | GO TO

Security Explorer for Exchange Version 7.0.2 by ScriptLogic Corporation April 2009 - (Free Research) Financial records, human resource data, customer profiles and more are just a few of the content types that could get in the wrong hands if the appropriate security controls are not in place. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Assuring Successful Exchange Recoveries by AppAssure Software March 2009 - (Free Research) Exchange adminisrators burdened by time consuming backup process will be interested in this white paper about Replay, a backup and restore solution eliminates the daily hit an Exchange server takes with the daily backup process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video: Endpoint security fundamentals by Sophos Inc. April 2009 - (Free Research) This video offers a "back to basics" look at endpoint security and helps you identify the truly critical components of an enterprise client security program, especially when budgets are tight. (VIDEO) VIEW ABSTRACT | GO TO

Building a Best-Run Finance Organization by SAP America Inc June 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling The Lean Enterprise: A Three-Tiered Approach to Improving Your Operations by SAP America Inc June 2009 - (Free Research) Recently, many businesses have used lean principles to move from a decentralized corporate management mode to a hybrid model - recognizing that different functions require different levels of centralized management to be efficient and effective. Read this whitepaper to learn a three-tiered approach to improving your operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Survey for IT Pros: Offer Insight Into the Creation and Development of IT Products by ZoomPanel January 2009 - (Free Research) Your voice is instrumental in helping to define the creation and development of the products and services you use daily. This online survey is for IT pros to share their opinions on key tech products and industry trends. (ASSESSMENT TOOL) GO TO

The CIO's Guide to BI Tools and Strategies by Tableau Software June 2009 - (Free Research) Business intelligence is more important now than ever, largely because it can help identify business inefficiencies and drive business results and new revenue - all critical in an economic downturn. Read this guide to learn about the latest trends in business intelligence, and the strategies and tools that will lead to a successful BI project. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Unified Communications Strategy and Business Case Services by Aspect by Microsoft December 2008 - (Free Research) Unified Communications (UC) is a powerful set of tools and capabilities which can be leveraged to unlock benefits for your enterprise. Download this paper to find out how Aspect Professional Services will work closely with your key business and IT stakeholders to learn about your environment and develop a strategy and business case. (DATA SHEET) VIEW ABSTRACT | GO TO

Ride the Express Lane in the Journey to Speed ITIL® Adoption by BMC Software, Inc June 2009 - (Free Research) The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Extending Enterprise Resource Planning (ERP): A Buyer's Guide to ERP versus Best of Breed Decisions by SAP America Inc September 2008 - (Free Research) Extending ERP is the focus of this document, which encompasses utilizing more functionality, extending the footprint beyond the core ERP functionality and making decisions between ERP vendors and pure play or "Best of Breed" solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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