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Your search for keyword: Helpdesk Software Review returned 377 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Software Components | Remote Access Technologies | Data Security | Authentication / Password Management | Customer Self-service/ e-Self Help | Mobile Device Management | Application Management and Maintenance | Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Issue Tracking and Management

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Re-birth of the IT Budget? by ComputerWeekly.com

June 24, 2010 - (Free Research) Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Re-birth of the IT Budget? by ComputerWeekly.com

June 24, 2010 - (Free Research) Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

January 24, 2012 - (Free Research) Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating User Provisioning: A User’s Perspective by Oracle Corporation

April 12, 2011 - (Free Research) Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices for Mobile Device Support by LogMeIn, Inc.

February 01, 2012 - (Free Research) Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Service Desk Value by FrontRange Solutions Inc.

December 23, 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: The perfect storm: time to review client computing strategies by ComputerWeekly.com

September 10, 2010 - (Free Research) For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 24 January 2012: Has Microsoft succeeded with Trustworthy Computing? by ComputerWeekly.com

January 24, 2012 - (Free Research) In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now.
(EZINE) VIEW ABSTRACT | GO TO

Analyst's take: Benefits of Alpha ImageWorks 9000 for healthcare providers by ComputerWeekly.com

January 24, 2011 - (Free Research) Alpha ImageWorks 9000 centralizes patient records into a single, secure repository, providing easy access, accelerated processing time and billing, and significant time saving in reviewing patient records.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Cloud Solutions for Web Applications: A Revolutionary Platform for Public and Private Clouds by Dell, Inc. and Intel

June 02, 2011 - (Free Research) More IT pros are looking to introduce a cloud infrastructure to their organization. However, as the definition and its potential benefits have morphed over time, knowing exactly what this technology offers is not always easy. This white paper highlights cloud computing to help you better evaluate this technology. Learn more here.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Prove, Identify and Establish Trust in E-Business by Quest Software

March 2008 - (Free Research) This technical brief explains how you can prove the identity of the other party in an e-transaction or exchange of information and also describes why Quest’s Defender is an excellent solution to help you accomplish this.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introspect: Leads the Market in Streamlined Capture, Review and Production of ESI for FRCP Compliance by ZANTAZ

January 2008 - (Free Research) ZANTAZ Introspect offers the highest level of security for your organization's discoverable data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Database 11g Release 2 High Availability by Oracle Corporation UK Ltd

October 2011 - (Free Research) In this white paper you'll learn how to review the common causes of application downtime and discusses new technologies available to help avoid increasing costs during this downtime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Management Best Practices For Insurance: Five Ways to Increase Conversion and Adoption Rates by Tealeaf

September 2011 - (Free Research) To jump-start your customer experience efforts, Tealeaf, the leader in online Customer Experience Management (CEM) software, recommends in this white paper five best practices that you can implement today to establish an online customer experience competency within your organization. Continue reading to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Perceptions of business technology in the 21st century by ComputerWeekly.com

February 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Laying the Groundwork for Public and Private Clouds by Dell, Inc. and Intel

January 2012 - (Free Research) As cloud computing continues to gain ground in the enterprise, businesses must decide how to handle this IT revolution: To take the plunge now or wait and risk falling behind. Access this white paper to review the various types of cloud computing deployment models and services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Brief: Apps in the Cloud by Google

December 2011 - (Free Research) Discover how cloud-based applications are solving business challenges, but also raising new concerns about security, potential outages and network connectivity. Review key considerations for adopting a cloud-based application that differ from that of a locally installed application, and find out how you can address potential issues.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Uptime and the Value of Clustering for Linux Servers by Global Knowledge

August 2010 - (Free Research) This white paper explores the need for uptime, explains the three components that contribute to uptime, reviews some of the problems with existing enterprise server management, provides a clear definition of clustering, and finally gives an honest explanation of what it can and can’t offer your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agility Meets Stability: Best Practices for Application Integration by IBM

December 2011 - (Free Research) In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Data Management- Breaking down data silos for improved business outcomes by Equifax

December 2011 - (Free Research) This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery with the HP StorageWorks Enterprise File Services Clustered Gateway Linux Version and HP StorageWorks XP Continuous Access by Hewlett-Packard Company

December 2007 - (Free Research) This white paper reviews proof points and best practices for file sharing disaster recovery.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

High Availability with Oracle Database 11g Release 2 by Oracle Corporation UK Ltd

September 2009 - (Free Research) This white paper reviews the common causes of application downtime and discusses Oracle's Maximum Availability Architecture framework that provides clear and concise guidance on implementing best practices using Oracle's proven high availability technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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