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6 Steps to Enterprise Resource Planning Implementation Success by IFS

January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.

(WHITE PAPER)

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The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers by Oracle Corporation

February 2010 - (Free Research) The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy.

(WHITE PAPER)

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Best Practices for Enterprise Asset Management in Manufacturing

by OpenText

May 2012 - (Free Research) This resource examines assets management within the manufacturing industry and provides best practices for successfully managing content.

(WHITE PAPER)

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The Role of Software in Asset Performance Management: reduce maintenance cost, downtime and safety incidents by IBM

October 2010 - (Free Research) Read this Aberdeen report, based on responses from 117 executives of successful companies, to find out how best-in-class businesses are proactive in their asset management. Learn techniques for optimizing maintenance and operations, creating a culture of collaboration and so much more.

(WHITE PAPER)

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Fixed Asset Management Strategies and Best Practices

by Sage Software

February 2012 - (Free Research) Challenges to control fixed assets include lack of accurate physical asset inventories and inadequate tools and resources to adapt to changing tax laws and methods. Read this white paper to learn best practices for managing fixed assets and how control will help you save time and money.

(WHITE PAPER)

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SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 2012 - (Free Research) This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

(EGUIDE)

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Enhance Your Enterprise Asset Management Efforts by SAP America, Inc.

May 2012 - (Free Research) This paper discusses the importance of an enterprise asset management strategy and how you can enhance your asset management efforts.

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Gartner predictions around Social CRM by Infor CRM

February 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.

(EGUIDE)

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How to Get the Best Return On Your Fixed Asset Software Investment

by Sage Software

February 2012 - (Free Research) Read this white paper to learn how fixed asset management software can benefit your company by increasing compliance, saving your accounting staff time, reducing theft and loss, responding more effectively to disasters, and improving tax planning and budgeting.

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The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices by IBM

April 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.

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A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.

(EBOOK)

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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.

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E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.

(EBOOK)

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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.

(WHITE PAPER)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation

April 2010 - (Free Research) Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.

(VIDEO)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.

(EZINE)

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Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation

October 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.

(WHITE PAPER)

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How to Protect Patents with Fixed Asset Monitoring

by Sage Software

March 2012 - (Free Research) Read this case study to learn how a research and development company used Sage Fixed Assets to manage their inventory and to: increase productivity with faster access to data; maximize depreciation and tax savings; and gain flexible features that ensure accuracy and timely reports.

(CASE STUDY)

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ROI Calculator by Sage Software

April 2012 - (Free Research) <p>Many companies are realizing that fixed asset management can be time-consuming and complex, causing them to look for alternative strategies for tracking and reporting. Luckily, new management solutions can help simplify the process, improve efficiency, and cut costs. Check out what these platforms can offer by utilizing this ROI calculator.</p>

(ASSESSMENT TOOL)

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Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor by Infor CRM

January 2012 - (Free Research) Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.

(VIDEO)

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All SaaS Is Not Created Equal by Oracle Corporation

January 2010 - (Free Research) Read this guide to learn five areas to consider when choosing a SaaS CRM solution.

(WHITE PAPER)

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Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 2012 - (Free Research) This informative presentation discusses the importance of human capital and its effect on business performance and financial success.

(VIRTUAL SEMINAR)

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MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft

September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.

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