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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Uptime and the Value of Clustering for Linux Servers by Global Knowledge
August 09, 2010 - (Free Research) This white paper explores the need for uptime, explains the three components that contribute to uptime, reviews some of the problems with existing enterprise server management, provides a clear definition of clustering, and finally gives an honest explanation of what it can and can’t offer your organization.
BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 08, 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
Password Management Survey by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
Risk Management and Product Delivery in Consumer Lending by ILOG, an IBM Company
September 2008 - (Free Research) Amid the ongoing impact of the sub-prime meltdown and the ensuing credit crunch, lenders are facing a much tougher market than has been seen for some time. Business Rules Management Systems (BRMS) can enhance risk management, lending process streamlining and flexibility.
Leveraging Technology to Shape the Future of Liquidity Risk Management by Sybase, an SAP company
July 2010 - (Free Research) This free study examines the liquidity risk management (LRM) challenges that banks and financial institutions must face in this post-financial crisis era. It also discusses industry perspectives and responses to challenges in this space.
Sybase Customer Success: Barclays Capital by Sybase, an SAP company
June 2011 - (Free Research) Through increased information visibility and data accuracy, Barclays Capital was able to mitigate exposure to operational and reputational risk. Read the entire case study now, compliments of Sybase.
Advanced case management solutions for smarter decision making in banking by IBM
October 2011 - (Free Research) Financial institutions are under pressure to make better decisions. Real-time decisions depend on access to information and the technology available to analyze it. This paper outlines an option that aggregates all of the content from across the entire organization to enable a holistic view of each case, reduce risk and support accurate decisions.
Finance 2011 – Time to Build the "Last Mile" by IBM
February 2011 - (Free Research) The Last Mile of Finance lowers costs, increases productivity and reduces error rates. Yet frustration is still mounting due to too much time spent on mundane tasks, such as digging for data, quality assurance and more. This paper outlines the increased importance placed on insightful analytics and taking a systematic approach to risk management.
Business Intelligence Innovation at Gallup by Oracle Corporation
March 2011 - (Free Research) Gallup has deployed Oracle's OBIEE Plus suite, Oracle BI Publisher which along with several best practice implementation efforts has provided Gallup a new reporting and business analysis platform. Listen to this podcast to learn more.
SL Case Study: InScope Solutions by Microsoft
September 2008 - (Free Research) Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL.
Delivering Value with PeopleSoft Enterprise 9.1: Financial Management by Advent Global Solutions Inc.
October 2011 - (Free Research) <p>Whether you are looking to upgrade your current PeopleSoft software or implementing for the first time, this white paper provides a clear description of the value added benefits you can expect to see from PeopleSoft Enterprise Financial management 9.1.</p>
Where Finance Belongs on the IT Agenda by IBM
March 2010 - (Free Research) IT and finance may oftentimes be on separate pages, viewing each other as another facet of the business. In today's recovering economy, their dependence on each other can determine the success or failure of your company. This paper offers insight on how IT and finance can collaborate to help your organization succeed in the post-recession economy.
Introduction To Complex Event Processing (CEP) In Capital Markets by Sybase, an SAP company
February 2012 - (Free Research) This free Sybase presentation provides a high-level overview of Complex Event Processing (CEP). It begins by defining CEP and its capital markets applications, and culminates with the powerful Sybase Aleri CEP platform and its features and benefits.
The Changing Face of Risk Management in the New Regulatory Environment by Sybase, an SAP company
December 2011 - (Free Research) This free white paper explores how IT departments at financial institutions are assuming a more proactive role in identifying technologies that can improve their risk management and bring them to the attention of risk managers and business heads.
How to Get the Best Return On Your Fixed Asset Software Investment
by Sage Software
February 2012 - (Free Research) Read this white paper to learn how fixed asset management software can benefit your company by increasing compliance, saving your accounting staff time, reducing theft and loss, responding more effectively to disasters, and improving tax planning and budgeting.
Stress-Free Approach to Year-End Book Closing
by Sage Software
February 2012 - (Free Research) Read this paper to uncover a system designed to reduce the time it takes to perform the year-end close process, help verify the proper tax liability, accurately convey the value of the fixed assets to be insured, and assist in the audit process.
Accounts Payable: Consolidating AP Workflow Outside the SAP System by Esker Inc.
December 2010 - (Free Research) Interested in automating the AP process? Before moving ahead, consider whether it’s best to automate AP workflow inside or outside the SAP system. Integrating a solution that runs AP workflow inside the SAP system might seem logical, but there are some important factors to take into account. Learn about the advantages of external AP workflow.
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