WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.

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Business Intelligence Solutions | Business Process Management (BPM) | Enterprise Resource Planning (ERP) | Service Oriented Architecture (SOA) | Customer Service (General) | Enterprise Content Management (ECM) | Unified Communications / Voice & Data Convergence | Customer Relationship Management (CRM) | Records Management | Email Archiving

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Xpressite Website Content Management for SMB Overview Video by Kolaco, Inc. June 2008 - (Free Research) Xpressite is a powerful, easy-to-use, time saving website management system that will improve your website presence, expand your business, and enhance your customer service. (DEMO) VIEW ABSTRACT | GO TO DEMO

Research Listing: Executive Dashboards by Actuate May 2008 - (Free Research) This whitepaper analyzes the importance of executive dashboards. The steps to build an executive dashboard are discussed as well as the target audience and types of information that should be presented in the project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest MessageStats™ by Quest Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Spotlight on Oracle-- Rapidly Discover Oracle Performance Bottlenecks by Quest Software Spotlight on Oracle enables real-time diagnostics, providing the fastest way to find and fix performance bottlenecks in your Oracle database environment.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Case Study: Children’s Memorial Hospital by ABS Associates, Inc. July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Merging Mobility with Unified Communications by BlackBerry August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

8x8, Inc Hits Performance Targets with Dolphin Expresssuch by Dolphin Interconnect Solutions October 2008 - (Free Research) With the continued growth of VoIP, 8x8 needed to upgrade the performance and capacity of their subscriber call flow in order to meet their current and future needs. This case study explains how they did it. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating Unified Communications into Business Applications to Improve Customer Service by IBM September 2008 - (Free Research) Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

HDS Reigns over Enterprise Arrays ... Again by Storage Magazine October 2008 - (Free Research) The third year of the Diogenes Labs-Storage magazine Quality Awards for enterprise arrays saw some shifts among the vendors, but a familiar theme prevailed as Hitachi Data Systems won again. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Editorial: Welcome to Archiving Hell by Storage Magazine September 2008 - (Free Research) So you have an email archiving system in place and the archived missives and related attachments are safely tucked away on a content-addressed storage (CAS) or similarly secure storage system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Implications of the Virtualized DataCenter by F5 Networks September 2008 - (Free Research) The concept that virtual operating environments are just as secure as their physical counterparts can be a very expensive and destructive fallacy. Read why Today's system and security administrators need to begin focusing on virtual security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OnDemand Professional by OnDemand Software OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Whirlpool: Quality Means Loyalty by SAS Institute Inc. September 2008 - (Free Research) Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Internet Development Strategy for Small Businesses by BuyDomains.com June 2008 - (Free Research) Web presence is becoming more and more popular for online business as technology advances and the internet grows. Successfully implementing an internet strategy and web presence can be difficult if not done correctly, especially for the small business owner. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

On-Demand Conferencing Infrastructure: Enabling Real-Time Collaboration for the Virtual Workplace by Polycom, Inc. December 2008 - (Free Research) This paper drills down on the value of on-demand video conferencing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web Development Basics: Beginning Steps to Understanding Your Online Business by BuyDomains.com June 2008 - (Free Research) Are you exploring domains and how to expand your current online business or looking to building a successful online domain? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Web Development Strategies: Taking your Business Online by BuyDomains.com June 2008 - (Free Research) A strong web presence is necessary to give your customers the confidence they need to choose you over your competitors. This webcast explores cost effective, proven techniques and strategies you can use to build your brand and grow your business on the web. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Xpressite eCommerce for SMB Overview Video by Kolaco, Inc. June 2008 - (Free Research) Xpressite eCommerce is a professional eCommerce solution for SMB companies offering advanced web content management functions not typically found in other eCommerce solutions for the SMB market. (DEMO) VIEW ABSTRACT | GO TO DEMO

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry April 2008 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Email Management in Today's Regulatory Environment - Reasons and ROI Benefits by Kroll Ontrack August 2008 - (Free Research) Email has become the lifeblood of business, more than any other means of communication and any business tool, companies rely on electronic messages for running virtually every aspect of their enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Enterprise Data Governance - Part 2: A Methodology for Building "Accelerator" Data Services by DataFlux Corporation July 2008 - (Free Research) This paper focuses on the last of the three key Enterprise Data Governance foundational elements – the set of data governance services that execute on the data management platform to explore, analyse, improve and monitor data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Your Data: A Guide to Reducing the Risk of Costly Data Breaches by Iron Mountain Digital September 2008 - (Free Research) This White Paper describes how Iron Mountain's DataDefense and Connected Backup/PC data protection solutions can be utilized to create total security solution in accordance with Iron Mountain's "Three Pillars" of data protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dialogue Live by Exstream Software Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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