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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.

(WHITE PAPER)

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Best Practices for Enterprise Asset Management in Manufacturing

by OpenText

May 2012 - (Free Research) This resource examines assets management within the manufacturing industry and provides best practices for successfully managing content.

(WHITE PAPER)

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Enhance Your Enterprise Asset Management Efforts by SAP America, Inc.

May 2012 - (Free Research) This paper discusses the importance of an enterprise asset management strategy and how you can enhance your asset management efforts.

(WHITE PAPER)

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The Role of Software in Asset Performance Management: reduce maintenance cost, downtime and safety incidents by IBM

October 2010 - (Free Research) Read this Aberdeen report, based on responses from 117 executives of successful companies, to find out how best-in-class businesses are proactive in their asset management. Learn techniques for optimizing maintenance and operations, creating a culture of collaboration and so much more.

(WHITE PAPER)

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Fixed Asset Management Strategies and Best Practices

by Sage Software

February 2012 - (Free Research) Challenges to control fixed assets include lack of accurate physical asset inventories and inadequate tools and resources to adapt to changing tax laws and methods. Read this white paper to learn best practices for managing fixed assets and how control will help you save time and money.

(WHITE PAPER)

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How to Get the Best Return On Your Fixed Asset Software Investment

by Sage Software

February 2012 - (Free Research) Read this white paper to learn how fixed asset management software can benefit your company by increasing compliance, saving your accounting staff time, reducing theft and loss, responding more effectively to disasters, and improving tax planning and budgeting.

(WHITE PAPER)

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How to Protect Patents with Fixed Asset Monitoring

by Sage Software

March 2012 - (Free Research) Read this case study to learn how a research and development company used Sage Fixed Assets to manage their inventory and to: increase productivity with faster access to data; maximize depreciation and tax savings; and gain flexible features that ensure accuracy and timely reports.

(CASE STUDY)

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The Five Fundamentals for a Successful FCR Program by Enkata Technologies

April 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.

(WHITE PAPER)

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ROI Calculator by Sage Software

April 2012 - (Free Research) <p>Many companies are realizing that fixed asset management can be time-consuming and complex, causing them to look for alternative strategies for tracking and reporting. Luckily, new management solutions can help simplify the process, improve efficiency, and cut costs. Check out what these platforms can offer by utilizing this ROI calculator.</p>

(ASSESSMENT TOOL)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

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Building the Contact Center of the Future by inContact

May 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.

(WHITE PAPER)

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Five Calls to Make When Developing a Mobile Learning Strategy by SkillSoft Corporation

June 2011 - (Free Research) Welcome to the exciting (and confusing) world of mobile learning. What are the five calls to make when developing a mobile learning strategy? Find out in this white paper.

(WHITE PAPER)

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Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 2012 - (Free Research) This informative presentation discusses the importance of human capital and its effect on business performance and financial success.

(VIRTUAL SEMINAR)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Mobile Device Management & Mobile File Management Together by GroupLogic

February 2012 - (Free Research) This document reveals the how, why, and what of solutions that are currently available to secure and manage corporate assets on employee-owned mobile devices.

(WHITE PAPER)

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Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 2012 - (Free Research) This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

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Leveraging Technology to Shape the Future of Liquidity Risk Management by Sybase, an SAP company

July 2010 - (Free Research) This free study examines the liquidity risk management (LRM) challenges that banks and financial institutions must face in this post-financial crisis era. It also discusses industry perspectives and responses to challenges in this space.

(WHITE PAPER)

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Stress-Free Approach to Year-End Book Closing

by Sage Software

February 2012 - (Free Research) Read this paper to uncover a system designed to reduce the time it takes to perform the year-end close process, help verify the proper tax liability, accurately convey the value of the fixed assets to be insured, and assist in the audit process.

(WHITE PAPER)

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Turning Cost Centers Into Dynamic Technology Assets by HP

November 2011 - (Free Research) This resource explores how consolidating your data center assets can help lower overall IT costs while successfully managing risks. Discover the top benefits of consolidation.

(WHITE PAPER)

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6 Steps to Enterprise Resource Planning Implementation Success by IFS

January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.

(WHITE PAPER)

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Rational Quality Manager by IBM

November 2009 - (Free Research) Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.

(DOWNLOAD)

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How To Avoid Meetings - or at Least the Unproductive Ones by Global Knowledge Network, Inc.

July 2004 - (Free Research) We all have better things to do with our limited time, but we end up in numerous unproductive meetings. In this paper we will discuss why meetings fail, what are the alternatives to conventional meetings, and how to spot the meetings that should be avoided.

(WHITE PAPER)

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