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A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. (EBOOK) VIEW ABSTRACT | GO TO

B2B Benchmark Assessment for B2B Services Sector by IBM January 30, 2012 - (Free Research) Take the time now and find out how your organization's sales processes to configure, price and quote complex business-to-business (B2B) offers ranks against the market leaders in the B2B services, communications, software, IT services and B2B advertising sectors. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com December 12, 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Computer Weekly 22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com November 18, 2011 - (Free Research) In this week's Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EVENT) VIEW ABSTRACT | GO TO

Mobile messaging is the key to connecting communities by ComputerWeekly.com November 25, 2010 - (Free Research) Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: National Print Group Posts Large-Scale Savings with Fluid Data Storage by Dell Compellent June 29, 2011 - (Free Research) As NPG's digital library and business applications continued to grow, so did data storage inefficiencies and costs. The aging equipment had limited storage capacity and there was no disaster recovery strategy other than time-consuming backups. Read on to learn how NPG managed their growing problem. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Virtualization: Key Findings Concerning Adoption and Expansion by Dell, Inc. and Intel June 01, 2011 - (Free Research) This white paper interprets the results of recent virtualization and cloud studies and indicates key patterns that have emerged over time. Discover future challenges you may encounter as you proceed with your data center efficiency initiative. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intel IT Data Center Solutions: Strategies to Improve Efficiency by Dell, Inc. and Intel March 18, 2011 - (Free Research) Intel’s new data center strategies shift the emphasis away from reducing the number of physical data center facilities to, instead, focusing on approaches that leverage the full potential of their data centers worldwide, enabling a nominal cost savings of about USD 1 billion by 2014. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Client Virtualization by Dell, Inc. and Intel May 11, 2010 - (Free Research) This white paper will explore some of the different approaches to client virtualization to help enterprise IT professionals determine which path makes the most sense for their organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Splunk at WhitePages by Splunk February 10, 2012 - (Free Research) Read this brief case study to find out how White Pages overcame its operational data and security problems with a system that integrated with all of its existing systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Splunk at Autodesk by Splunk February 10, 2012 - (Free Research) This white paper highlights a customer service and operations system that streamlines your business' processes into one single view for ease of customer assistance, operations and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Combining data, application and process integration to improve IT productivity(Part 2) by Talend February 10, 2012 - (Free Research) In this brief podcast, expert James Taylor shares examples of how businesses have benefited from taking a holistic approach to integration. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Privileged User Activity Auditing: The Missing Link for Enterprise Compliance and Security by Centrify Corporation September 21, 2011 - (Free Research) View this paper to describe how Centrify DirectAudit can solve the security, compliance and third-party access challenges organizations face when auditing and monitoring UNIX, Linux and Windows systems and discover why traditional approaches cannot address the requirements of today's changing environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™ Edge BI by SAP America, Inc. December 31, 2011 - (Free Research) Too often, business intelligence (BI) initiatives end up being detrimental to a business. They can be costly and highly complex, and often are integrated loosely— or not at all— causing data quality to plummet. Read this paper to discover a BI alternative that provides fast, cost-effective integration across SAP and non-SAP systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Self-Service: An Essential Capability Of BI by SAP America, Inc. April 30, 2011 - (Free Research) Read this report to find Forrester’s recommendations for getting the most out of the latest generation of business intelligence (BI) software: so-called 'lean' or 'agile' self-service BI. Inside, explore the business and IT requirements necessary for effective implementation and use. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Reliable Disaster Protection with VMware vCenter Site Recovery Manager by VMware, Inc. February 08, 2012 - (Free Research) A simple, cost-effective disaster-recovery solution for virtual environments is high on the agenda for IT organizations as they virtualize more business-critical applications with VMware. VMware vCenter Site Recovery Manager provides centralized management of recovery plans, enables nondisruptive testing and automates site-failover processes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtual Desktop Solutions in the Federal Government by VMware, Inc. February 07, 2012 - (Free Research) This webcast shows how the recently released VMware View 5 environment is being used to deploy virtual desktops to provide mission-critical solutions around Disaster Recover/COOP, telework and secure mobile applications to federal organizations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Complete Storage and Data Protection Architecture for Vmware vSphere by HP and Intel May 18, 2011 - (Free Research) This white paper sponsored by HP and Intel discusses end-to-end storage and the data protection architectures that offer the highest storage efficiency and breakthrough recover times. Read on to learn how your organization can take your RTO from hours to minutes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Make the Smart Storage Decision for Your Mission by DLT Solutions February 10, 2012 - (Free Research) This white paper serves as a guide to help you navigate the increasingly-technical realm of virtualization. In this paper, learn today's best practices to help you start building a smarter storage infrastructure capable of meeting today's data growth and management challenges as well as preparing for future success (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Splunk for Big Data by Splunk February 09, 2012 - (Free Research) This white paper details an enterprise system for managing and analyzing machine data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Management 2.0: Time to Replace Your SIEM? by Q1 Labs December 14, 2011 - (Free Research) Is it time to replace your SIEM? In this paper, take a look into factors for considering a new security management platform, examining each aspect of the decision, and presenting a process to migrate if the benefits outweigh the risks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Must-Have Features in Your Next Virtual Backup Solution by PHD Virtual Technologies Inc. November 01, 2011 - (Free Research) This white paper serves as a guide to ten must-have features regarding a virtualized server/desktop environment. Read on to make sure you're getting the most out of your virtualized data center today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Generation Gmail by Mimecast May 05, 2011 - (Free Research) A significant number of younger employees today blur the boundaries between their business and private email accounts out of frustration with their corporate IT infrastructure. This white paper reveals the key findings of a work habits report centering on email communication, and reveals how you can encourage your users to communicate responsibly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast April 01, 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Psomas Uses Riverbed Whitewater to Back Up to the Amazon S3 Cloud by Riverbed Technology, Inc. January 31, 2012 - (Free Research) Learn about how Psomas, a leading consulting engineering firm, overcame challenges with its legacy disaster recovery and backup strategy. Upon implementing Riverbed Whitewater cloud storage gateway, the company was able to cut tape infrastructure costs by 60%, speed restore times, and improve nearly every aspect of its DR and backup strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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