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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Perceptions of business technology in the 21st century by ComputerWeekly.com

February 09, 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
(EGUIDE) VIEW ABSTRACT | GO TO

Delta Hotels and Resorts - From Microsoft Exchange 2007 to Google Apps by Google Apps

November 05, 2010 - (Free Research) Content provided by Google. Get an insider's view of how a cloud-based collaboration suite enabled anytime, anywhere access and enhanced communication between employees and clients for a multi-national hotel and resort company. Gain key lessons learned and tips for managing a successful migration.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry by Infor CRM

February 07, 2012 - (Free Research) This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Social Sales Revolution by Salesforce.com

February 06, 2012 - (Free Research) This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.
(EBOOK) VIEW ABSTRACT | GO TO

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Presentation Transcript: Mobile Strategies, Part 1: Harnessing the IT Consumerization Deluge by Dell, Inc. and Intel

January 25, 2012 - (Free Research) This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Accenture Technology Vision 2012 by ComputerWeekly.com

January 23, 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
(EBOOK) VIEW ABSTRACT | GO TO

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 22, 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.
(EBOOK) VIEW ABSTRACT | GO TO

Socialbomb Works with Riverbed in the Cloud to Keep TV Fan Base Engaged Online by Riverbed Technology, Inc.

November 09, 2011 - (Free Research) This case study examines how one company chose Riverbed® Stingray™ Traffic Manager to ensure that its advanced social network projects remained online, and that they provided detailed reporting during traffic spikes. 
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Glitch-Free Online Meetings: Newest Tools Minimize IT Support; Maximize Experience by Premiere Global Services

January 13, 2012 - (Free Research) The benefits of virtual meeting technologies are clear, but often the wrong software is adopted. Learn about the latest offerings in virtual collaboration and why your organization can benefit from a more effective solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AIIM Market Intelligence: Delivering the priorities and opinions of AIIM’s 65,000 community by Huddle

December 29, 2011 - (Free Research) Read the findings of an independent study by AIIM to gain valuable insight into enterprise 2.0 and how it's being used in today's businesses.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM

November 17, 2011 - (Free Research) As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing a Remote Workforce: Proven Practices from Successful Leaders by Citrix Online Go To Meeting

January 16, 2012 - (Free Research) Access this report from research and advisory firm Work Design Collaborative, LLC (WDC) to learn about the business benefits of a remote workforce and the best practices and technologies IT can implement to leverage them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server 2008 Migration: Evaluate the Value of a SQL Server Upgrade by Dell, Inc. and Intel

August 16, 2011 - (Free Research) As IT budgets continue to slump, you'll need to develop a solid case for the SQL Server upgrade. Inside this e-Book, learn about the features that will get the management buy-in.
(EBOOK) VIEW ABSTRACT | GO TO

Enabling Enterprise Mobility: Transform the Mobile Computing Environment by Hewlett-Packard Limited

January 04, 2012 - (Free Research) Access this whitepaper to learn more about enterprise mobility: the changes, effects, and adoption.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 10 January 2012: What’s in store for IT this year? by ComputerWeekly.com

January 10, 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now.
(EZINE) VIEW ABSTRACT | GO TO

The Business Advantage of Server-based (Versus Peer-to-peer) Networks - A Guide for SMBs by Dell, Inc. and Intel

March 31, 2010 - (Free Research) This paper compares two SMB networking strategies: peer-to-peer and server-based. While peer-to-peer networks are simple, they are out-performed by server-based networks that optimize performance and availability.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Challenges: The Best Defense is a Good Offense by Oracle Corporation

January 22, 2011 - (Free Research) Read this white paper to learn how CIOs are building a foundation for a much more agile business that holds the potential for working in a more flexible way and enabling faster innovation by actively evaluating and experimenting with newer technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BT rolls out Microsoft Sharepoint 2010 by ComputerWeekly.com

June 01, 2010 - (Free Research) BT is to roll out Facebook-style social networking services to its 100,000 employees, in a move it says will help staff collaborate more effectively on projects, whether they are in the office or working remotely.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst's take: Sterling Fax Conversion Services boost productivity and reduce headcount by ComputerWeekly.com

February 04, 2011 - (Free Research) Sterling Fax Conversion Services automate the processing of faxed and paper-based purchase orders and invoices, resulting in improved productivity and reduced headcount, while increasing data accuracy and reducing cycle times.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst's take: Business impact of Facebook in the workplace by ComputerWeekly.com

February 09, 2011 - (Free Research) Nearly half of office employees access Facebook during work.  Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Social media is not just for fun – it can transform your business by ComputerWeekly.com

January 19, 2011 - (Free Research) This six-page Buyer’s Guide to Social Media explains why CIOs and senior IT professionals have a prime oppor tunit y to rethink core business processes and examine how to use social computing to create advantages for their business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Manage your work more effectively with The Power of Slow by ComputerWeekly.com

October 27, 2010 - (Free Research) Borrowed from the Japa nese term for “chatter,” pecha kuchahas been praised as the new way to communicate in business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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