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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel
April 26, 2011 - (Free Research) More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

‘Service-centric’ Server Monitoring by Nimsoft, Inc.
January 05, 2012 - (Free Research) Access this white paper to learn how to identify server monitoring solutions that can easily adapt availability and service quality measures for a myriad of server configurations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Systems Management: Dell versus HP. Is it time for a change? by Dell, Inc. and Intel
December 01, 2008 - (Free Research) Dell claims that its management solutions, based on Altiris, do more than HP's to simplify management. Are these claims valid? Ptak, Noel & Associates LLC (PNA) explored the logic behind these claims. Read this paper to see what the research reveals.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Optimizing Service Desk Value by FrontRange Solutions Inc.
December 23, 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating Business Agility With a Streamlined, Productive App Portfolio by HP
September 15, 2011 - (Free Research) This video answers important questions related to application portfolio management, including why now is such an important time to modernize and rationalize your applications, and the best practices and tools which can ensure success.
(VIDEO) VIEW ABSTRACT | GO TO

How iPads Enter the Workforce by Citrix
February 21, 2011 - (Free Research) Who could have imagined that a tablet would capture the imagination of employees and IT alike? But the iPad did, and it’s kicked off an arms race for smart mobile devices. This report introduces a simple framework to guide content and collaboration professionals through employee-fueled tablet scenarios and IT-led tablet projects.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Support your business goals with a highly automated hosting environment by HP
October 10, 2011 - (Free Research) This resource presents a data center infrastructure transformation and modernization solution using a patent-pending, detailed approach to help you draw up an effective plan to create a standardized, highly automated hosting environment, able to support your organization’s business goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study - Large Global Bank by Riverbed Technology, Inc.
January 12, 2012 - (Free Research) A large global bank, one of the top 10 companies in the world, was facing several serious IT challenges as it continued to expand its operations globally. Download the case study to learn how Riverbed Steelhead® appliances helped the bank eliminate all branch-based backup, dramatically improve application speeds around the world, and more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Reshaping IT in a Consumer Driven Era by CA Technologies.
October 01, 2011 - (Free Research) Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top benefits of automating your IT services by Hewlett-Packard Company
July 05, 2011 - (Free Research) Access this exclusive resource to discover a software that can help you reduce the time, cost and risk associated with managing your IT operations by automating your IT processes.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

How to successfully consolidate your Windows environment by Hewlett-Packard Company
July 16, 2010 - (Free Research) HP's Operations Manager 9.00 for Windows allows your organization to spend more time on strategic initiatives by using consolidated infrastructure monitoring tools. Download this evaluation copy and get a hands-on example of how this software works.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Free tool to evaluate the performance of your distributed IT infrastructure by Hewlett-Packard Company
July 16, 2010 - (Free Research) HP's SiteScope 10.1 MLU SW E-Media solution allows organizations to maintain the availability and performance of their IT infrastructure while lowering the total cost of ownership to a central server. Download this evaluation now.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Simplify SAP Management with a Cloud-based Utility Service by CSC
July 28, 2011 - (Free Research) CSC SAP IU (Infrastructure Utility) is a cloud-based managed utility service supporting both production and development and testing environments. It delivers a virtualized infrastructure for SAP combined with the proven CSC management expertise in SAP, managed services and cybersecurity in a pay-as-you-go service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get Speed and Agility by Enabling ITaaS by Cisco Systems, Inc.
September 01, 2011 - (Free Research) This white paper explains how the concept of IT-as-a-Service emerged over time and offers exclusive advice to help organizations embrace it. Find out how the cloud fits into the service landscape and discover the essential building blocks required to enable this new IT model.
(WHITE PAPER) GO TO WHITE PAPER

Data Center Projects: System Planning by APC by Schneider Electric
February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workloads BIG and small: Securing Your Infrastructure by CSC
July 2011 - (Free Research) View this solutions brochure to discover how you can gain the advantages cloud delivers with IaaS and explore available CSC solutions that are built to securely support your production workloads.
(BROCHURE) VIEW ABSTRACT | GO TO

Five Steps to Successful Integrated Cloud Management by Hewlett-Packard Company
June 2011 - (Free Research) In this guide, IDC Research Vice President Mary Johnston Turner looks to the past in identifying five steps for successful integrated cloud management. Based on the experiences of early cloud adopters, you'll discover how these strategies help IT organizations dramatically improve the time and costs of application provisioning.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Converged Infrastructure Services brochure by HP and Intel
March 2011 - (Free Research) To help them through the tough times, organizations are embracing HP converged infrastructure services to benefit from and adapt to new technologies like shared services and cloud computing. This brochure details the advantages for your company.
(BROCHURE) VIEW ABSTRACT | GO TO

Odds Favor Scientific Games for Infrastructure Uptime by HP and Intel
June 2011 - (Free Research) New software is allowing one company in the gaming industry the opprtunity to improve compliance readiness and upgrade security while facilitating failover in the event of an unplanned outage.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

FICO Credits Software with Critical Business Value by HP and Intel
June 2011 - (Free Research) This case study will shed important light on how service management software, in particular, is helping to improve productivity and provide real-time visibility into critical financial data.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

International Sports Event Wins with Network Monitoring by HP and Intel
June 2011 - (Free Research) Entertainment industry IT professionals looking to improve system reliability and performance are using a new network monitoring solution to improve efficiency and reduce operating costs, while ensuring maximum system availability.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Government Department saves millions in one of the world's largest modernizations by HP
October 2011 - (Free Research) This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Understanding and Managing the Risk of Change by Global Knowledge
June 2011 - (Free Research) A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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