Managed Service Provider (MSP) Software, Hardware, Services and Research Papers

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The mobile print enterprise by ComputerWeekly.com

February 09, 2012 - (Free Research) Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy.

(ANALYST BRIEF)

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Systems Management: Dell versus HP. Is it time for a change? by Dell, Inc. and Intel

December 01, 2008 - (Free Research) Dell claims that its management solutions, based on Altiris, do more than HP's to simplify management. Are these claims valid? Ptak, Noel & Associates LLC (PNA) explored the logic behind these claims. Read this paper to see what the research reveals.

(CASE STUDY)

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Government Department saves millions in one of the world's largest modernizations by HP

October 10, 2011 - (Free Research) This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.

(CASE STUDY)

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Global Instant Remote Support for Multi-Agent Teams by NTR Global

November 17, 2011 - (Free Research) Support Ultimate’s allows MSPs and high-volume customer call centers to quickly and efficiently handle end-user requests across multiple platforms globally. Find out how this software can solve problems in real-time and increase customer satisfaction with a robust diagnostic and troubleshooting toolkit.

(TRIAL SOFTWARE)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

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HD video conferencing: 10 key steps to a successful deployment by LifeSize

June 15, 2011 - (Free Research) As demand for high definition video from within the organisation grows, CIOs and IT decision makers should take into account the top 10 tips portrayed in this white paper before adopting and implementing HD video conferencing.

(WHITE PAPER)

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