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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
January 24, 2012 - (Free Research) Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.
Ericom Blaze - How to Accelerate RDP Traffic By Up to 10 Times by Ericom Software
June 16, 2011 - (Free Research) Slow and choppy RDP performance makes it hard to work with graphics-rich content and applications (e.g., Adobe Acrobat reader, graphics-rich PDF files, PPTs, Flash, etc.) in Terminal Services and VDI environments, especially over WAN connections. Try Ericom Blaze, breakthrough software that accelerates RDP network traffic by up to 10 times.
HP Branch Office Consolidation Solutions for Midsize Businesses by HP and Intel
May 09, 2011 - (Free Research) Branch office consolidation solutions help small-but-growing businesses to improve their competitive positions by reducing infrastructure purchasing and management costs, improve business continuity and step up productivity.
Strategy Guide to Business Risk Mitigation for Midsize Businesses by HP and Intel
March 21, 2011 - (Free Research) Businesses that need to control costs and reduce their vulnerabilities should access this multimedia white paper, which provides a combination of authoritative industry research and analysis, combined with three real-world case studies of companies that took strategic views of business risk mitigation for their branch offices.
SP1 for Windows 7 and Windows Server 2008 R2: What's New? by Global Knowledge
May 20, 2011 - (Free Research) It was not your typical “Patch Tuesday” on the day that Microsoft released both the Service Pack 1 (SP1) for Windows 7 and SP1 for Windows Server 2008 R2 to the public at the same time. This expert white paper discusses how the two service packs complement each other by helping keep your PCs and servers on the latest support level.
Global Instant Remote Support for Multi-Agent Teams by NTR Global
November 17, 2011 - (Free Research) Support Ultimate’s allows MSPs and high-volume customer call centers to quickly and efficiently handle end-user requests across multiple platforms globally. Find out how this software can solve problems in real-time and increase customer satisfaction with a robust diagnostic and troubleshooting toolkit.
Online Remote Office, Branch Office (Robo) Backup by Acronis NEMEA
May 26, 2011 - (Free Research) A business services provider with multiple offices around the country. A central IT department looks after the company’s mission-critical servers and data. With limited resources, the staff found it hard to devote much time or budget to the IT needs of individual branch offices. Check out this white paper to learn the solution.
Backup Mobile and Remote Users Securely, With or Without a VPN by Copiun
October 29, 2010 - (Free Research) This white paper examines the challenges with backing up corporate data on these remote users’ PCs and describes Copiun’s Constant Access Gateway option which allows IT organizations to securely backup remote and mobile users without opening any firewall ports or placing the backup server in the DMZ.
TOTALLY Open™ Disaster Recovery by FalconStor Software
February 15, 2010 - (Free Research) With bandwidth-saving technologies, any-to-any replication, efficient storage, instant recovery, and fast failover, FalconStor Software offers TOTALLY Open Data Protection that is complete – and saves you time and money.
Best Practices in Desktop Virtualization by Dell, Inc. and Intel
February 08, 2010 - (Free Research) This white paper will explore some of the different approaches to client virtualization to help enterprise IT professionals determine which path makes the most sense for their organization.
Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness by BMC Software, Inc.
January 26, 2010 - (Free Research) To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
Top Ten Essentials for Privileged Account Management by FoxT
February 01, 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls.
Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
Desktop Authority Image Center Version 3.0 by ScriptLogic Corporation
April 10, 2009 - (Free Research) How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help.
White Paper: Windows Server® on WAAS by Cisco Systems, Inc.
December 01, 2008 - (Free Research) Windows Server® on WAAS is a jointly developed and supported program from Microsoft and Cisco to optimize branch IT service delivery. Windows Server on WAAS can increase branch employee productivity by delivering LANlike performance of centralized applications and increased efficiency and availability of local IT infrastructure services.
Optimize Application Performance and Security by Blue Coat
May 14, 2009 - (Free Research) Blue Coat ProxyClient helps deliver a headquarters work experience to all employees wherever they are. With ProxyClient, you can define which applications to accelerate and which to block based on security and bandwidth requirements.
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